Privacy Policy

Who operates this site

This website is operated by Thulin Media on behalf of local restoration service providers in the Buffalo South Towns area. When you submit information through this site, it is received and managed by Thulin Media.

Information we collect

When you submit a service request, we collect:

• Your name and phone number
• Email address (if provided)
• The type of restoration service you need
• The page you submitted from, and advertising parameters (UTM values) if you arrived via an ad

How we use your information

We use submitted information to connect you with a qualified restoration professional, follow up on your service request, send appointment updates, and measure advertising performance so we can improve how we reach homeowners who need help.

Cookies & analytics

This site uses cookies and similar technologies to understand how visitors find and use the site so we can improve it. This includes Google Analytics (which reports traffic sources and on-site activity) and the Meta (Facebook) Pixel (which measures advertising performance). These tools may set cookies and collect device and usage data. You can block cookies in your browser settings, or opt out of Google Analytics with Google's opt-out add-on.

SMS and text messages

By submitting a service request on this website, you consent to receive text messages related to your request, including follow-up messages, appointment confirmations, and service updates. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We will not sell, rent, or share your mobile phone number or any information collected through SMS with third parties for their own marketing purposes. SMS messages are sent using third-party providers that process your phone number only as needed to deliver messages.

Sharing information

We do not sell personal information. We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes. We may use service providers such as Cloudflare, Resend (email delivery), and database hosting tools to operate this site. Those providers process information only as needed for the service they provide.

Data retention

We keep submitted information as long as needed to respond to your request, provide service, maintain business records, and improve our operations.

Your choices

You may request access to, correction of, or deletion of your information by emailing ethanathulin@gmail.com.

Contact

Questions about this policy can be sent to ethanathulin@gmail.com.

Effective date

This policy is effective June 5, 2026.